A digital experience, with Santander's support and backing
OnBoarding processes are often a bit tedious, especially when there is sensitive data and a lot of information to enter.
The challenge in this project was to publicize the new payment system offered by the bank and to register as many customers as possible.
The design process
We worked with the PO to understand the business requirements, the data we needed to collect and the platform on which the form would be placed.
A form was designed with multiple steps where we would collect all the data, from the business address to the documents required for the contracting.